Real estate portfolios
PROTECTING PEOPLE, ASSETS & BRAND

Securing real estate excellence:
Demand the highest levels
in safety and security

Security and safety are crucial for real estate portfolios because it safeguards assets, reduces liabilities, enhances reputation, ensures compliance, mitigates
risks, and contributes to long-term value and sustainability.

Providing a consistent approach to critical security events across various property types such as commercial, shopping centres, retail and industrial properties, is essential for effective risk management and tenant safety. Zinc Synapse supports property owners, agents, and investors as an integral part of their property management strategy by delivering a robust and proactive approach to the management of critical events.

Though the digitalisation of security and safety plans, buildings and estates can control and resolve incidents quickly, streamline communication and apply assurance activities that deliver a proactive approach to business continuity and resilience.

PROTECTING PEOPLE, ASSETS & BRAND
Is your property estate prepared
for today's challenges?

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.

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SUCCESS STORIES
We help protect complex property environments.

Preserving media's value, one frame at a time.
MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal and its principal tenants are media organisations such as ITV, BBC and also the Quayside MediaCityUK shopping centre.

Integrating Synapse into the MediaCity security team, is a significant step forward in safeguarding the vibrant hub where security is paramount in such dynamic environments.

Media City
- Salford, Greater Manchester, UK

Ensuring real estate resilience.
The Peel Group is a British infrastructure and property investment business. Peel's Land and Property estate extends to 13 million square feet of buildings, and over 33,000 acres of land and water.

Zinc's platform sits centrally within Peel to help protect their people, assets and brand across a complex estate.

Peel Group
- UK Real Estate Investors

Bringing data together for a better tomorrowThe City of London Corporation, officially the municipal governing body of the City of London is the historic centre of London and the location of much of the United Kingdom's financial sector.

Synapse has been rolled out across all property assets to report, investigate and analyse all critical events across the complex property portfolio.

City of London Corporation
- Governing Body
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IMPACTS OF SECURITY INCIDENTS
Our customers partner with us,
as they demand the highest levels of control,
to avoid being an industry statistic.
Source: Allied Universal World Security Report 2023

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    29%

    Average decrease in stock price due to a significant security event.

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    $1 TRILLION

    Revenue was lost in 2022 due to physical security incidents.

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    47%

    Believe that economic unrest will be the next biggest security-impact.

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    83%

    Companies said physical security threats will increase next year.

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CORE FEATURE LIBRARY
A platform built with our users in mind

Synapse empowers property portfolio managers to proactively manage risks, have complete visibility to critical events, and ensure the well-being of occupants and the protection of valuable assets by enforcing compliant controls and response plans.

Estate Structure
Easily configure the portfolio's core data including regions, areas, sites, teams, users & access levels.

Central Repository
Central storage of all your critical data, media and documents - creating a single source of truth with rapid access.

Critical Events/Incidents
End-to-end data capture & management for any type of event, big or small - covering security, safety & operations.

Customised Workflows
Create bespoke event types, build custom forms, questions, workflows and automate your unique processes.

Automation
Automate & orchestrate processes, standard/emergency operating procedures, tasks and notifications.

Tasks
Automate processes, standard/emergency operating procedures (SOPs/EOPs) & custom tasks.

Mass Notification
Communicate alerts and notifications via in-app alerts, SMS and email - either manually or automatically.

Evidence Collation
Capture involved parties (offenders, victims & witnesses), vehicles, assets, losses & lessons learnt.

Mapping
Visualise your entire estate and overlay critical events, threats, people and assets using an integrated mapping tool.

Performance
Gain insights and performance metrics estate-wide or drill down to specific locations and people for compliance activities.

Analysis
Analyse rich data sets using advanced querying and unlimited dashboard creation for day-to-day operations & MI.

Integrations
Interface and share data with 3rd party systems, such as alarms, access control, CCTV and iOT via API endpoints.

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Platform Features

CRITICAL EVENT MANAGEMENT
A library of best practices
Report, investigate, analyse.

Critical events across complex estates can range from minor incidents like safety issues and lost property to major emergencies such as fires, severe weather, terrorist threats, bomb threats, and power failures, or very location-specific threats such as occupier targeted protests.

Effective management and preparedness are essential to ensure the safety of occupants and minimise damage. Zinc Synapse allows you to manage all types of events - big and small - have a look at some of the example categories below:

Critical Event Accident & Emergencies
Critical Event Alerts, Briefings & Mass Notification
Critical Event Building Operations & Issues / Failures
Critical Event Civil Unrest
Critical Event Crime & Security -Incidents
Critical Event Criminal Damage / Vandalism
Critical Event Critical Alerts & Briefings
Critical Event Data Security & Requests
Critical Event Deliveries Management
Critical Event Daily Occurrence Book (DOB)
Critical Event Fire & Evacuations
Critical Event Flooding Water Leaks
Critical Event_Inspections, Audits & Assessments
Critical Event_Guard Tour Patrol Activities
Critical Event Health, Safety & Environmental Incidents
Critical Event Near Miss / Dangerous Occurrence
Critical Event Occupier Briefings
Critical Event Security System Failure
Critical Event System Alarm Incidents
Critical Event Suspicious Activity
Critical Event Severe Weather Natural Events
Critical Event Terrorism Attack
Critical Event Threat Intelligence
Critical Event Transport Issues / Incidents
Critical Event Theft
Critical Event Unauthorised Access
Critical Event Unacceptable Behaviour
Critical Event Violence
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TAKE CONTROL
Unified data is your key to
strategic success

A unified data source provides a 'single pane of glass' and enables the prioritisation of all safety and security events. This ensures proactive risk management and mitigation, reducing the likelihood of emergencies and their potential impact. Neglecting safety and security data provides increased vulnerabilities, and, in worst cases, catastrophic consequences.

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WE'RE READY, ARE YOU?
Safety & security should
never be an afterthought.
Synapse gives you back
the 'gift of time and control'.

Understand your risks and vulnerability to better align resources and place effective controls in place.

Zinc Synapse will manage all incidents – large and small – across your portfolio, capture data, mitigate insurance claims and support your teams in conducting audits, checks and verification of assets. 

Our platform interactively maps and allows your to proactively identify and mitigate threats, safeguard employees, respond faster to operational impacts and streamline communication from security and business continuity teams to on-the-ground employees.

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Unlocking the potential
Connected estates & teams, effective risk management, client satisfaction.

For staff, occupants and tenants of different types of buildings, knowing that there is a robust critical event management platform in place can provide peace of mind and instills confidence in your organisation's ability to respond effectively to emergencies.

Enhanced Safety & Security

A pivotal role in enhancing safety, security, and operational efficiency, taking appropriate actions to protect occupants and assets within the building.

Faster Response Times

By centralising critical events, response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Streamlined Communication

Allowing management to rapidly disseminate critical information to occupants, security teams, and first responders through various channels.

Regulatory Compliance

Provide documentation and reporting capabilities to demonstrate compliance with these standards, reducing liability and potential fines.

Business Continuity

Help protect the building & assets by enabling proactive risk management, rapid incident response, and disaster recovery planning.

Resource Optimisation

Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of personnel and equipment.

Data Insights & Analytics

It allows building management to identify trends, assess vulnerabilities, and make informed decisions to enhance long-term security and safety.

Peace of
Mind

Instill confidence in the building's ability to respond effectively to emergencies, fostering a sense of security among occupants.

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EXPERTS IN SECURING REAL ESTATE PORTFOLIOS
Insights & Spotlights

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Successfully navigate the modern era with Critical Event Management Technology

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The power of integrated Critical Event Management (CEM)

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Incident Management vs. Critical Event Management

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Understanding incident severity levels in Critical Event Management

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Mastering Critical Event Management: Harnessing the power of notifications

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Protecting employees against workplace violence through data insights

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The role of critical event management in protecting commercial tall buildings occupants, assets and brand.

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Protecting people, profits & brand: The imperative role of retail incident/case management for security, safety, and loss prevention.

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How Martyn’s Law will impact the real estate sector, and how you can prepare to protect people, premises & brand.

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How would you like to deploy the world’s best Critical Event Management system for free?

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Uncompromising Data Protection.

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